FAQ
Would you please give some information on shipping mode and charges?
Normally we send through courier, or post upon request from clients.
Do you have ISO 9001 and CE certifications?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have a CE mark for many of our products.
What is the minimum order that we can place?
We expect minimum orders to be at least US$1000. However, we understand that customers may need smaller sample orders initially to test the market. Samples are available on request.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may take a little longer for delivery.
Do you have stock for the listed products?
Generally, we maintain stock for every listed product as they are produced monthly. However, availability depends on current sales conditions. Please contact our sales team for accurate inventory information.
Is OEM service available for specific requirements?
Yes, OEM service is available to meet your specific clinical and market needs.