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Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in orthopedic medical instruments.
Q2. What are your accepted payment methods?
A: We accept T/T (Telegraphic Transfer), Western Union, and Paypal for your convenience.
Q3. What is the typical delivery time?
A: We maintain a significant stock of products. For items in stock, orders can be shipped within 1 week.
Q4. Which shipping methods do you use?
A: We ship orders globally via reliable carriers such as DHL, UPS, FEDEX, and TNT.
Q5. Do you provide free samples?
A: Yes, we offer free samples; however, the customer is responsible for the freight/shipping costs.
Q6. What is the warranty period for your products?
A: We provide a comprehensive 5-year warranty on our medical products.
XOVEC Orthopedic Implants
