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Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in orthopedic solutions.
Q2. What are your accepted payment methods?
A: We accept T/T (Bank Transfer), Western Union, and Paypal.
Q3. What is the standard delivery time?
A: We maintain a large stock. Orders can be shipped within 1 week if items are available in stock.
Q4. How do you handle shipping?
A: We ship orders via globally recognized couriers including DHL, UPS, FEDEX, and TNT.
Q5. Do you offer product samples?
A: Yes, we provide free samples; customers are only responsible for the freight/shipping costs.
Q6. What is the warranty period for your orthopedic products?
A: We provide a comprehensive 5-year warranty for our products.
XOVEC Orthopedic Implants
