Frequently Asked Questions
Q1: What are your accepted payment methods?
A: We accept bank transfers (T/T), Western Union, and PayPal.
Q2: What is the standard delivery time?
A: We maintain a significant stock and can typically ship orders within one week.
Q3: Which shipping methods do you use?
A: Orders are shipped via reliable international couriers including DHL, UPS, FEDEX, TNT, and EMS.
Q4: What is the warranty period for your products?
A: We provide a comprehensive one-year warranty for all our orthopedic products.
Q5: Do you provide product samples?
A: Yes, we can provide free samples; however, the customer is responsible for the shipping costs.
Q6: What certifications do your products hold?
A: All our products are manufactured under strict quality standards and hold CE, ISO:9001, and ISO13485 certifications.
XOVEC Orthopedic Implants
