What are the available shipping modes and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients. Charges vary based on weight and destination.
Do your products have ISO and CE certifications?
Yes, we have obtained ISO13485 system certification and CE certification. Some products are also registered with the FDA 510k.
What is the minimum order quantity (MOQ)?
We expect minimum orders to be around US$500. However, we accept smaller sample orders initially for market testing.
Can I request products not shown in the catalogue?
Of course, you can send us pictures or samples of similar products, and we will assist you. Note that custom items may take longer for delivery.
What are your payment terms and stock status?
We generally maintain stock for listed products produced monthly. Terms: 100% in advance for <$800; 30% T/T advance and balance before shipment for >$800. We accept L/C, T/T, Western Union, and PayPal.
Do you provide samples for testing?
We can offer free samples for quality testing, but the customer is responsible for the freight costs.