Q1: Are you a manufacturer or trading company?
A: We are a factory with over 20 years of manufacturing experience in medical equipment.
Q2: What is the Minimum Order Quantity (MOQ)?
A: The MOQ is 1 set.
Q3: How long is the delivery time?
A: Delivery usually takes between 5 to 30 days after order confirmation, depending on the item and quantity.
Q4: Do you offer OEM services?
A: Yes, we provide full OEM services with complete facilities and extensive experience.
Q5: What are your warranty and after-sales terms?
A: We provide a 2-year warranty. If any faults occur, we send new spare parts for free. Our after-sales department also conducts periodic follow-ups.
Q6: What are your accepted payment terms?
A: We accept T/T (30% deposit, 70% before shipping), L/C, Western Union, and Trade Assurance.