?
Frequently Asked Questions
Can I have a sample order?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
3-5 days for sample preparing; for mass production, the time needs to be confirmed based on order volume.
Can you accept customized services?
Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
How do you ship the goods and how long does it take to arrive?
We ship by DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Professional shipping services are available for your customs clearance needs.
Is it OK to print my logo on the product?
Yes. Please inform us formally before our production begins.
Do you offer a guarantee for the products?
Yes, we offer a 3-year warranty for our products.
XOVEC Orthopedic Implants
